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Quality service providers are the backbone of the regional center system of community care. Regional Center of Orange County (RCOC) partners with hundreds of service providers – also known as “vendors” – to ensure that services and supports meet the needs of people with developmental disabilities to live safely and with dignity in our community.
This section provides information and technical support to those currently working as service providers with RCOC, as well as requirements for those interested in becoming authorized to provide services (becoming “vendored”) to RCOC clients and families.
To learn more, scroll down this page or click on the Quick Links to the left.
RCOC Service Philosophy
We at RCOC believe that each individual with a developmental disability has a right to a life as normal as possible regardless of the degree of his or her disability. We also believe that all individuals should have the opportunity to choose how they wish to participate in and benefit from everyday living experiences, including education, employment, and social activities in settings that encourage interaction and integration with their non-disabled peers.
Vendorization Information and Requests for Proposal:
You may also contact our Vendor HOTLINE at (714) 796-5246
Information for Persons Interested in Becoming a Vendor and the Vendorization Process
Thank you for your interest in serving people with developmental disabilities in Orange County. The Regional Center of Orange County (RCOC) recognizes the need for the continuous expansion and development of programming to meet the needs of consumers. It is further recognized that not only is it paramount for the individuals/agencies/ programs coming into the system to meet all of the qualifications for which they are applying, the method of selection needs to be fair, equitable, and based upon a competitive strategy. It is the objective of resource development that future programming be based upon needs or expected and/or anticipated needed services.
Requests for Proposal
RCOC uses an individual needs assessment process to identify the necessity for development of new resources in our community. Development of resources is ongoing and RCOC utilizes a formal Request for Proposal (RFP) process for new developments. The RFP process ensures that appropriate services are developed based on identified community need, and we strongly encourage anyone interested in providing services to our community to pursue vendorization through the RFP process.
Current Request for Proposals: The following Request for Proposal (RFP) is now available. Please select the file below for download and print the entire RFP.
Pre-Vendor Orientation
RCOC conducts Pre-Vendor Orientation classes throughout the year. These classes are open to anyone interested in participating and offer information on the vendorization process and expectations for vendors. For information and dates of upcoming classes, please review RCOC’s Community Calendar, or call RCOC’s Vendor Hotline at 714-796-5263.
Vendorization
Vendorization is an application process for a qualified person, program or facility to request approval by the State of California, Department of Developmental Services to provide services under contract to regional center consumers, and to receive a rate of reimbursement for the provision of such services. The rate of reimbursement for services is established by the State of California. To become an RCOC vendor and have a rate established, you must submit an application and varying support data. RCOC reviews the application and supporting documentation and it is then forwarded to the Support Services Branch of the Department of Developmental Services for approval/disapproval and rate setting.
Vendorization is not a guarantee that the vendor will automatically receive referrals from the regional center. Vendorization simply means that the vendor is eligible to provide the vendored service for regional center consumers at the vendored rate of reimbursement. All services purchased by a regional center must receive prior authorization for funding and must be designed to assist a consumer to meet the goals and objectives identified in their IPP.
- A vendor should not initiate services for a consumer before an approved authorization to purchase the service has been received by the vendor.
Additional information regarding the laws and regulations governing vendorization and requirements for vendors is available in Title 17 of the California Code of Regulations, and The Lanterman Act.
If you would like to request a vendor application, please complete the Vendor Application Request Form and submit your information to RCOC for review. You will receive notification by e-mail or by regular mail within 10 working days. Please note that the form must include all requested information to be processed.
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General Information for Vendors:
Consumer Referral Process
The Lanterman Act requires regional centers to develop and implement an Individual Program Plan (IPP) for each eligible consumer. Services and supports designed to assist the consumer to reach the goals and objectives identified in their IPP are obtained from natural, generic and community resources. When services are not available, regional center has the responsibility to advocate for the development of needed services.
When there is no public agency available to provide a service identified on the IPP, the regional center may purchase the service from a vendor. Vendor selection is a thoughtful process involving a review for consumer needs and abilities, type of service, geographic location, consumer/family choice, related service needs, quality, availability, cost effectiveness, ability to assist the consumer to meet the goals and objectives stated in the IPP, and many other factors.
Vendorization does not offer a guarantee that the vendor will receive referrals from the regional center.
Vendor Training
Regional Center of Orange County (RCOC) offers a variety of training opportunities for vendors. All vendors are welcome to attend training at RCOC regardless of the vendor category. Vendors and direct care providers who attend specific training offered at RCOC are eligible for Continuing Education Units (CEU’s). CEU’s are a requirement for many vendors and direct care providers. Recent training sessions offered have included; Client Rights, Medication Administration, Title 17 and Title 22 Regulations, Maintenance of Consumers Cash/Resources, Maintenance of Consumer Records, and RCOC Audit Guidelines and Documentation Requirements. Training sessions are also provided for specific topics such as Social Security benefits.
Pre-vendor Orientation and Residential Services Orientation for Residential Administrators are also available. For information regarding upcoming vendor training, please review the Community Calendar. For questions regarding vendor training, please call Community Resources at 714-796-5245.
RCOC’s Quality Assurance Department can provide technical assistance to vendors. For information or assistance, please call Community Resources @ 714-796-5245 and ask to speak to your assigned Quality Assurance Coordinator.
You may also contact our Vendor HOTLINE @ 714-796-5263.
Special Incident Reporting Guidelines for RCOC Vendors
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Vendor Forms:
"This section is currently under construction".
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Vendor Related Information:
These links are provided as a service and do not constitute an endorsement by Regional Center of Orange County
The following information is to assist vendors and community businesses in compliance with ADA laws and other related requirements specific to employment and service to people with developmental and other types of disabilities.
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Special Incident Reporting Guidelines for RCOC Vendors:
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E-Billing:
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Vendor Related Links:
These links are provided as a service and do not constitute an endorsement by Regional Center of Orange County
- The Association of Regional Center Agencies (ARCA)
- Autism Spectrum Disorders - This link takes you directly to the Best Practice Guidelines for Screening, Diagnosis and Assessment. The Guidelines provide professionals, policymakers, parents and other stakeholders with detailed "best practice" recommendations and rationale for screening, evaluating and assessing individuals suspected of having autistic spectrum disorders.
- California Association of Health Facilities (CAHF) - CAHF is a non-profit professional association founded in 1950 to serve as a statewide organization for long-term care providers.
- Community Care Licensing Web Site
- New Emergency CPR Guidelines - This is an FYI on new guidelines and procedures being implemented in the American Red Cross Health & Safety Courses.
- The Department of Developmental Services - Access Title 17, California Code of Regulations, vendorization information and the latest updates on Senate and Assembly Bills.
- Department of Health Services (DHS) - The mission of the California Department of Health Services (DHS) is to protect and improve the health of all Californians. Here you can learn about health warnings, health resources, and other health-related sites.
- The Department of Social Services - Access Title 22, California Code of Regulations and obtain current information regarding Community Care Licensing.
- Health and Disability Digest - This site was developed to assist primary care physicians in caring for persons with developmental disabilities. Here you may gain access to an index of documents related to developmental disability health issues ranging from Attention Deficit Hyperactivity to XYY Syndrome.
- Developmental Disabilities Resources For Healthcare Provides - This site is a collaboration of California-based information and programs on developmental disabilities. It is funded by the California Department of Developmental Services and coordinated by the Center for Health Improvement (CHI), a prevention-focused health policy center. The website is designed to assist physicians and other healthcare providers in caring for persons with developmental disabilities. It is also designed to support consumers with developmental disabilities and their families in making informed health care decisions. The information in this site includes medical care information for specific syndromes and related issues, health provider educational opportunities, speaking opportunities, publications, and links to selected websites.
- HealthCare Providers Service Organization - Offers medical malpractice/professional liability insurance and risk management information for physical therapists, pharmacists, EMT's, dental hygienists, athletic trainers, medical assistants, nurses, nurse practitioners and many other healthcare professionals.
- Long Term Care Ombudsman - An Ombudsman is an individual who is trained and State-certified to objectively investigate and resolve complaints made by individuals against abuses. The Long Term Care OMBUDSMAN Program is a free and confidential service that maintains and improves the quality of life for resident in long-term care facilities.
- California Code of Regulations
- Orange County Community & Senior Services - This is a comprehensive listing to vendors as well as families and Regional Center of Orange County of local agencies, programs, services and resources for older adults and persons with disabilities.
- Orange County Department of Social Services - This link takes you directly to the Orange County Department of Social Services web-site. From there you can proceed to other valuable resources that deal with children and family issues.
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